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cgc

November 13, 2020

3 Ways to Encourage More Positive Customer Reviews

With 85% of customers saying that they trust an online review as much as a review from a friend, the power of a positive online review should not be underestimated. In this post, we discuss methods to encourage your existing customers to advocate for your brand online.

September 1, 2020

5 Ways to Thank Your Customers

A thank you is a small gesture that goes a long way and it can really improve a customer’s perception of your business. One of the main reasons customers churn is that they feel under-appreciated. Here, we offer five ways you can say thank you to your customers and show them a little appreciation.