CX Index Has Been Recertified for ISO 27001

CX Index™ has once again been awarded ISO 27001 certification, the international standard that describes best practices for an information security management system (ISMS).

The recertification has come with a broader scope, encompassing all employees working from home. 

“The scope for the information security management system is for the CX Index head office and includes the workplaces of remote employees and our work in the provision of software and associated services to deliver improved Customer Experience for CX Index’s clients and their customers.”

Compliance with this certification validates that CX Index™ has implemented comprehensive information security practices that protect its users, employees and their information.

According to CEO David Heneghan, “Our recertification under the ISO 27001 standard is a testament to our team’s continued dedication to security and compliance. We were initially certified in 2018, and look forward to extending our security processes and policies as we continue to grow and evolve as a company.”  

The ISO 27001 certification provides a framework that helps businesses like CX Index™ to meet key objectives for implementing a robust information security management system. 

The maintenance of the certification requires reviews every six months, and a three-year recertification, giving CX Index™ users confidence that their data is continuously protected under these standards.

Since its establishment, security has been a top priority for CX Index™ and achieving this certification is a strong affirmation of this strategy.