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Best-in-class customer feedback for optimal outcomes for your company

Voice of the Customer Platform

The Definitive Customer Survey Solution

Surveys with Integrated Data for High Context

Seamlessly integrate value-added metadata to have the context needed to deliver the best outcomes for your customers and your business.

Artificial Intelligance and Big Data

Analyse and react to high volume of user feedback with our Natural Language Processing Sentiment Analysis Capabilities.

Stakeholder Engagement

CX Index ensures the right data gets to the right person with appropriate access controls and all inside the Genesys Cloud Environment.

Social Advocate TM

Social AdvocateTM automates the process of having your satisfied customers advocate and enhance our brand reputation, improving SEO and increasing sales.

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