Hotels & Travel
CX Index™ works with leading Independent Hotels and Hotel chains. We help hotels to succeed through loyalty management, increased social advocacy and a range of actionable insights designed to drive up customer experience and performance.
Whether you’re a leading multi-site multi-national chain of hotels or an independent hotel, CX Index™ can cater to your needs.
Why Hotels Use CX Index™
- Improved business performance
- Increased Customer loyalty
- Drive Up customer-led innovation
- Improve Social Advocacy
- Drive up key outcomes e.g. Ancillary Spend
- Get the right information to the right people