Hotels & Travel

CX Index™ works with leading Independent Hotels and Hotel chains. We help hotels to succeed through loyalty management, increased social advocacy and a range of actionable insights designed to drive up customer experience and performance.

Whether you’re a leading multi-site multi-national chain of hotels or an independent hotel, CX Index™ can cater to your needs.

Why Hotels Use CX Index™
  • Improved business performance
  • Increased Customer loyalty
  • Drive Up customer-led innovation
  • Improve Social Advocacy
  • Drive up key outcomes e.g. Ancillary Spend
  • Get the right information to the right people