Public sector bodies increasingly turn to CX Index to increase the level of employee engagement, identify inefficiencies, reduce costs and improve service across a wide range of touchpoints.
Public Sector Agencies use CX Index for omnichannel surveys, resolve cases, and act as a listening post across social media channels.
The system is designed so that the right stakeholders get the actionable insight needed to deliver enhanced outcomes. Simultaneously, the robust natural language processing engine can help you make sense of large volumes of data.
We are acutely aware of the need to Protect Government and Public Data are GDPR ready and ISO27001 Certified