Technology partners
Focus is essential to maximise your chances of becoming the best in a field.
At CX Index, our goal of being the leading VoC solution within the Genesys ecosystem drives us to concentrate on seamless Genesys Cloud integrations.
Specialized
Expertise
We can provide unparalleled expertise and exceptional service by honing in on
Openness to Innovation
While our primary focus is on Genesys Cloud, we remain flexible and ready to integrate with other platforms like Salesforce, ServiceNow, or Zendesk to meet our customer’s evolving needs.
This strategic focus allows us to deliver comprehensive solutions while maintaining the versatility to meet additional integration demands.
Delivering Superior Value for Mutual Customers
Genesys, recognised by Gartner as a leader in the Magic Quadrant for CCaaS, is the trusted choice for organisations aiming to deliver exceptional customer experiences. By adding CX Index to your Genesys environment, you can gain a robust, data-driven approach to VoC that strengthens customer relationships, drives loyalty, and fuels continuous improvement.
CX Index’s seamless integration with Genesys enables companies to precisely capture, analyse, and act on customer insights—transforming feedback into powerful, actionable intelligence.
CX Index + Genesys:
Empowering Exceptional Customer Experience
CX Index is proud to partner with Genesys, the recognised leader in Contact Center as a Service (CCaaS), to provide unparalleled customer experience (CX) solutions.
By adding CX Index to your Genesys environment, you can gain a robust, data-driven approach to VoC that strengthens customer relationships, drives loyalty, and fuels continuous improvement.
CX Index’s seamless integration with Genesys enables you to transform feedback into powerful, actionable intelligence.
As a Voice of the Customer (VoC) solutions leader, CX Index has spent several years honing our expertise to become the premier VoC vendor within the Genesys ecosystem. Together, we empower organisations to elevate every interaction and extract maximum value from their investment in Genesys.
Together with Genesys, we deliver a comprehensive CX solution that empowers you to turn customer feedback into powerful actions that drive business growth and customer satisfaction.
Discover how CX Index and Genesys can take your CX strategy to new heights. Get in touch today to learn more about our joint solution and the value it can deliver for your organization.
