Healthcare and our society’s welfare have never been more under the spotlight than in recent memory as a result of the outbreak of the COVID-19 pandemic.

Healthcare workers have been recognised for the efforts they go to every day to help our loved ones recuperate in times of illness. A key trend in the healthcare sector is the importance of patient experience which has been amplified by the advent of technology solutions that enable the healthcare industry to measure, monitor and capture data on patient experience in their institutions.

CX Index has experience in dealing with healthcare providers in both a public and private capacity and we have the tools at our disposal to ensure that you can securely capture feedback and run analysis on it that can help you ensure that the experience of patients, often in challenging situations, is optimized.