Privacy Policy

General statement

Feedback Analytics Limited trading as CX Index fully respects your right to privacy, and will not collect any personal information about you on this website without your clear permission. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. Any personal information which you volunteer to Feedback Analytics Limited trading as CX Index will be treated with the highest standards of security and confidentiality, strictly in accordance with relevant laws such as the General Data Protection Regulation (GDPR) and any data protection, electronic communications or e-privacy laws, rules or guidance that are in force.

Collection and use of personal information.

Apart from information that you volunteer to Feedback Analytics Limited trading as CX Index either by emailing us or by filling out a form, Feedback Analytics Limited trading as CX Index does not collect any personal data about you on this website. Feedback Analytics Limited trading as CX Index does not make available any personal data about you to any third parties, unless obliged to disclose such information by a rule of law. Any information that you provide is used by Feedback Analytics Limited trading as CX Index solely for the purposes for which it is provided.

Collection and use of technical information.

The website of Feedback Analytics Limited trading as CX Index does not use cookies, apart from temporary “session” cookies which enable a visitor’s web browser to remember which pages on this website have already been visited. Visitors can use this website with no loss of functionality if cookies are disabled from the web browser.

Legal Disclaimer

We reserve the right to disclose personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.


No party other than Feedback Analytics Limited trading as CX Index and participating Customers are allowed to access information stored on our servers. Feedback Analytics, Limited trading as CX Index has taken caution by placing security measures and firewalls on all network servers in an attempt to prevent outside parties from accessing private information. In the event of a breach of security or attempted breach of security, Feedback Analytics, Limited Trading as CX index will press charges to the fullest extent against those parties illegally accessing information on our servers, both civilly and criminally.

Access and Data integrity

Your Account Access

Usernames and passwords are stored in our databases. All passwords are encrypted. Account information is kept secure and used solely by you to access your client account, and to facilitate communication. Company administrators have permission to make corrections or changes to their account information as needed. User information is stored only when a user voluntarily gives this information for use by a client company. No information is released outside of the CX Index system.


To ensure compliance, you are encouraged to contact a Privacy Compliancy officer by sending an email to If you do not receive acknowledgement of your inquiry or your inquiry has not been addressed to your satisfaction, you may escalate your feedback to the Data Protection Commissioners.

Copyright Notice

© 2020 Feedback Analytics Ltd. trading as CX Index, All rights reserved